still not found an answer?

We have compiled a number of frequently asked questions that will hopefully be able to answer any outstanding questions you may have. Browse through the questions below – if you still don’t have the information you need, you may want to get in touch with our friendly Admissions Team who can answer any specific query you may have. 

Can I stay in accommodation outside college during the courses?

On our residential courses we only permit students to stay outside college if we are satisfied that they are staying in what we consider to be appropriate accommodation. This means you would be staying with family within a commutable distance to the courses and in an environment where you can concentrate on your studies without being distracted.

We do recommend staying on campus. In college you are provided with everything you need in terms of care and welfare, as well as the academic and social elements of your course. This helps you get the best out of your experience. If you would like to live outside college, please contact us and explain your situation. Oxford Study Courses reserves the right to decide whether to permit this on an individual basis.

Can I stay for an extra night at the beginning or end of my course?

It is usually possible for us to arrange this, although there is an extra charge for any additional accommodation (included in the ‘Fees and Applying’ section of the relevant course page on our website).

If you need an extra night please let us know as soon as you can by contacting us.

Can I have an en-suite room?

An en-suite room means that you have your own personal toilet and shower facilities attached to your room. These are available in some colleges, although not all. En-suite facilities incur an additional cost and are subject to availability.

Please let us know on your application form or by contacting us to make this request.

Can I stay in a room with my friend?

Most of our college accommodation is in single bedrooms.

You can state the names of up to three friends on your application (or by contacting us) and we will do our best to see that you are placed near at least one of your friends. Please make sure that they also state your name on their applications.

Which meals are included?

Our residential course fees include half board, which means that two cooked meals are provided every day.

IBDP Exam Revision UK: Breakfast and lunch are provided every day of the courses. Dinner is also provided on the first evening of each new course.

Pre IBDP Summer Schools & Mid IBDP Summer Courses: Breakfast is provided every day, including weekends. A cooked lunch is provided from Monday to Friday, and dinner is provided on Saturday and Sunday evenings.

Can I have a break in between my courses during Exam Revision?

Yes, you can take a break in between your courses and live in college during this break. We have limited accommodation available for students who wish to book this as a Private Study Course.

If you decide to take a break and would like to book non-course accommodation during it, please let us know as soon as possible.

Can I study a subject twice during Exam Revision?

Yes, you can study a subject twice, in the same level. We cannot guarantee that you will not cover some of the same material. However, if you would like, we can do our best to make sure you do not have the same teacher in both classes. This will mean that you may gain the benefit of experiencing two different approaches to the subject.

Can I take my subjects in a particular order during Exam Revision?

It is not possible for us to guarantee the order in which a student will study their subjects. We need to maintain a degree of flexibility in the movement of students between classes. This allows us to keep class sizes as small as possible and to place students in the best possible classes for them according to their academic ability. 

What are the Exam Revision Questionnaires for?

Your completed subject questionnaires are sent to your teachers a few weeks before the courses. The questionnaires are extremely important as they are how the teachers prepare for the classes and make sure that they are as relevant to your needs as possible.

You should also be prepared to explain to your teacher what you need most from the courses when you meet them in your first class.

It is very important that you fill in the questionnaires approximately 4-6 weeks before the courses start. Completing them too early is not a good idea in case the topics you need help with change. Completing them too late will mean that your teacher may not have time to fit your requirements into their course plans.

How many afternoon classes can I take in the Mid IBDP Summer Course?

We suggest that you only take one afternoon class per week. It is possible to take more, but you will have a lot of work from your morning classes, one afternoon class and homework. You can receive up to 2 hours homework each evening from your morning classes plus another 30 minutes from an afternoon class. You will also want to relax and have fun with your classmates!

Do I get a report at the end of my Mid IBDP Summer Course?

Yes, you will receive a personal report for all your core subject classes as well as a general class report for your afternoon classes, Personal Careers Consultation and Extended Essay session.

These are uploaded into the Student Area shortly after the end of the course and are accessible using your usual login credentials.

WHO ARE THE OXFORD STUDY COURSES TEACHERS?

Our teachers are experienced teachers from top IB schools around the world. Many are also examiners – in our 2015 revision courses 93% were examiners for the IB.

Our teachers go through a strict and thorough recruitment process, and a mentoring programme if they are new to Oxford Study Courses.

How many students are in each class?

On all of our courses we ensure that there is a maximum of twelve students per class. This allows our students to have more one-on-one time with their teachers.

The only exception to this is the History course during Exam Revision, where students are separated into classes depending on the topics they have studied at school; and the US University Admissions Course during our Summer Schools in Boston, which can have up to twenty students in the each class.

How can I make a payment?

You can pay in three ways:

By credit card – We only accept Visa or Mastercard. You can enter your details online when completing an online application or you can state the details on a paper application form.

By personal cheque or bank draft – This must be drawn on a UK bank. Please make it payable to ‘Oxford Study Courses’ at our Oxford postal address: Building 9400, Alec Issigonis Way, Oxford Business Park North, Oxford, OX4 2HN, United Kingdom.

By bank transfer – If you are paying by bank transfer, you will need to either send us your saved online application or download a paper application from our website.

Please see your individual course page for details on bank transfer payment.

Please give the student’s name ONLY as payment reference and fax us a copy of the Bank Transfer document.

Please note that any bank charges incurred by us on your behalf will have to be passed on to you. Bank charges can be minimised by sending the full course fees in a single payment.

When do I need to pay the deposit?

You will need to pay the deposit when you apply. Without a deposit we cannot reserve your place on the course.

Can I get a refund if I cancel?

Our refund policy is as follows:

For online bookings you have 7 days in which you can cancel your application and receive a full refund.

Before the FINAL BALANCE DATE for each Course you can cancel your booking and receive a full refund minus the handling fee stated on the ‘Fees and Applying’ age of each course, and in the Terms and Conditions.

After the FINAL BALANCE DATE no refunds will be made except within the 7 day cancellation period.

We advise you to take out cancellation insurance to cover you in case you are unable to attend your Course.

VISA REFUSAL: Irrespective of the Cancellation Policy above, if your visa is refused and as long as you applied for it at least one month in advance of your arrival date, you will receive a refund in full minus the handling fee. Proof of refusal must be provided. Please note that visas should be applied for as early as possible, and applied for in full.

When are the Final Balance Dates for each course?

Please see the ‘Fees and applying’ page for each course, by clicking on ‘products’ at the top of the page and then on the relevant course title.

The ‘Fees and Applying’ page can then be found using the menu on the left.

I've just booked afternoon options/weekend activities online via the Student PORTAL. Why don't they appear on my Student PORTAL class list?

We need to check that there are places in the classes or on the activities you have booked before you can pay for them. This can take up to 24 hours from the time you booked online so please check back later. If there aren’t any places left then we will contact you by email.

Please make sure that you are logging into your Student Portal and not your online account – the account is what you set up on our website when you apply for a course. This will only ever show your initial order.

Your Student Portal is an area of the website that we make available to students close to the start date of their courses. We will let you know when this is available by sending an email to the student and parent email addresses. However, the login details for the Student Portal are only sent to the student – if you have not received this email please check your junk folder.

Why am I having problems viewing my class reports in the Student PORTAL?

You may need to enable third party cookies in your browser. You can do this by following the browser specific instructions below.

Internet Explorer 6, 7 & 8

1. Open the browser 2. Click Tools > Internet Options 3. Click the Privacy tab. 4. Click the Advanced button. 5. Select the option ‘Override automatic cookie handling’ under the Cookies section in the Advanced Privacy Settings window. 6. Select the ‘Accept’ or ‘Prompt’ option under ‘First-party Cookies.’ 7. Select the ‘Accept’ or ‘Prompt’ option under ‘Third-party Cookies.’ (Note: if you select the ‘Prompt’ option, you’ll be prompted to click OK every time a website attempts to send you a cookie.) 8. In the Internet Options window, click OK to exit. Internet Explorer 5 1. Click on the Tools-menu in Internet Explorer. 2. Click on the Internet Options item in the menu – a new window opens. 3. Click on the Security tab near the top of the window. 4. Click on the Custom Level… button near the bottom of the window. 5. Scroll down to Cookies in the new dialog, and set both “Allow cookies that are stored on your computer” and “Allow per-session cookies to Enable”. 6. Save changes by clicking OK.

Mozilla Firefox 3.5x(PC)

1. Click Tools > Options. 2. Click Privacy in the top panel. 3. Select “Use custom settings for history” 4. Select the checkbox labeled ‘Accept cookies from sites.’ 5. Select the checkbox labeled ‘Accept third-party cookies.’ 6. Click OK. Mozilla Firefox (Mac) 1. Go to the Firefox drop-down menu. 2. Select Preferences. 3. Click Privacy. 4. Under Cookies, select the option ‘Accept cookies from sites.’ Safari 1. Go to the Safari drop-down menu. 2. Select Preferences. 3. Click Security in the top panel. 4. Under ‘Accept Cookies’ select the option ‘Always.’

Google Chrome

1. Click the Tools menu. 2. Select Options. 3. Click the Under the Hood tab. 4. Click Content settings in the “Privacy” section. 5. Make sure “Allow local data to be set” is selected to allow both first-party and third-party cookies

What should I do if I am unable to log in to the Student PORTAL?

We’re sorry if you’re having trouble logging in. Please contact us to let us know, so we can reset your log-in details.

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